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Stanbic Bank Dar es Salaam Tanzania Direct Sales Agent

Business Segment: Personal & Private Banking
Company: Stanbic Bank Tanzania
Location: TZ, Dar es Salam, Dar es Salaam, Ohio Street
Job Type: Part-time
 About the job
Job Description

The Direct Sales Agent (DSA) responsible for driving customer acquisition, onboarding, and revenue growth through direct engagement with prospective clients. The role involves promoting bank products and services, developing customer relationships, and achieving assigned sales targets.

Qualifications

Type of Qualification: First Degree

Field of Study: Business Administration, Accounting, Finance or related field.

Key Responsibilities

    Actively source, engage, and acquire new customers through field visits, referrals, and networking.
    Promote and sell the bank’s products and services (e.g., accounts, loans, deposits, insurance, cards, etc)
    Conduct product presentations, explain features and benefits, and address customer queries.
    Ensure completion of account opening forms and documentation in compliance with KYC and regulatory requirements.
    Achieve daily, weekly, and monthly sales targets as assigned.
    Provide regular feedback on customer needs, market trends, and competitor activities.
    Maintain strong relationships with customers for retention and cross-selling opportunities.
    Represent the bank professionally in all customer interactions.
    Develop business opportunities by following up leads generated.
    Conduct cold calling in a planned manner, focusing on potential high value prospects.
    Proactively identify and follow-up on new business in order to increase market share.
    Market and provide information on the Personal Banking product to customers.
    Follow-up on sales to ensure that customer needs have been met.
    Provide additional information to ensure support on the products and identify problems.
    Successfully hand over customer relationships to the Personal Banker, Branch Manager and business development managers under employee value banking (EVB).
    Ensure that all service level agreements are complied and keep abreast of changes in this regard.
    Attend to all enquiries that may arise from the client, Credit or at Branch level.
    Conduct a needs analysis to identify customer needs effectively when opening new accounts or giving product advice, in line with guidelines and product requirements.

Additional Information

Behavioural Competencies

    Articulating Information
    Checking Things
    Documenting Facts
    Examining Information
    Following Procedures
    Interacting with People
    Meeting Timescales
    Producing Output
    Taking Action
    Team Working
    Thinking Positively
    Upholding Standards

Technical Competencies

    Bookkeeping
    Data Management (Administration)
    Reconciling Financial Records
    Records and Archive Management
    Written Communication

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