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Credit Administration Unit (CAU) Job at Heretic Technologies Ltd – Full Time | Arusha, Tanzania 2026

Job Title. Credit Administration Unit (CAU)
Company. Heretic Technologies Ltd
Location. Arusha, Tanzania
Job Type.  Full time

    🚀 WE ARE HIRING – Hebet Technologies Ltd- Credit Administration Unit (CAU) Supervisor


Hebet Technologies Ltd is expanding and inviting qualified professionals to join our team in Dar es Salaam.
Job Purpose

The CAU Supervisor will lead the Centralised Credit Administration Unit, overseeing credit adjudication, application workflow management, portfolio quality monitoring, telesales operations, and overall CAU team performance. The role serves as the senior credit authority within the Hebet-staffed unit.
Key Responsibilities

    Lead and manage CAU Officers and Telesales Agents
    Review and approve credit applications above officer authority limits
    Monitor portfolio quality (PAR, NPL, recovery, utilisation)
    Oversee telesales operations and performance
    Ensure compliance with credit policies and regulatory requirements
    Prepare monthly performance and portfolio reports
    Coordinate SME credit assessment protocols
    Act as the main liaison between Hebet, partner bank, and operations teams

Qualifications & Experience

    Bachelor’s degree in Finance, Accounting, Business Administration or related field
    4–6 years’ experience in credit operations
    At least 2 years in a supervisory role
    Experience in banking, microfinance, or digital lending
    Strong credit risk analysis and leadership skills
    Good communication skills (English & Swahili)

Key Performance Areas

    Application turnaround time
    Portfolio quality (PAR & NPL)
    SLA compliance
    Telesales performance
    Reporting quality and timeliness



If you are passionate, skilled, and ready to grow your career in a dynamic technology/fintech company, we want to hear from you!

📍 Location: Dar es Salaam

📅 Deadline: 30th March 2026

Submit your application via the links provided below:

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