Manager, Bancassurance at Stanbic Bank Tanzania Limited

Manager, Bancassurance

Overview
Job ID: 48396

Job Sector: Banking
Country: Tanzania
Region/State/Province/District: Dar es Salaam Region
Location: Dar es Salaam

Job Details
Bancassurance

Job Purpose
Primarily to manage and grow the Bancassurance department by acquiring new customers and servicing current customers in a profitable manner.
To increase the penetration of the Bancassurance solutions into the bank customer base
To deliver valuable business insurance solutions for the client via digital platforms as far as possible and in a seamless Universal Financial Services proposition
To also deliver insurance solutions to external clients and help to grow the Personal and Business Banking (PBB) and CIB franchises

Key Responsibilities/Accountabilities

Develop sales tactics and standards to achieve targeted sales and customer growth.
Oversee sales performance and customer retention across all products and offerings
Ensure an effective leads process is in place from the Relationship Banking (PVT & Commercial) and CIB RM’s.
Develop digital insurance offerings to service the Enterprise direct customers
Ensure processes are in place to ensure that insurance is included in all propositions & products presented to CIB and Commercial customers and seamlessly provided
Work closely with sector heads/ CIB and Commercial RM to develop sector and customer specific UFSO CVPs that includes insurance
Built tools and processes that use digital as far as possible in line with the Group focus area
Ensure the appropriate products and processes are set up and executed to service the enterprise direct clients
Develop sales tactics and standards to achieve targeted sales and customer growth.
Oversee sales performance and customer retention across all products and offerings
Ensure an effective leads process is in place in the ED & Uhuru Banking (UB) space
Listen to calls and ensure an appropriate quality assurance process is in place
Ensure seamless and consistent customer experience levels aligned to Group objectives
Have a complaints process in place and escalate where necessary
Monitor claims turnaround times and personally get involved in large and/or contentious claims
Ensure product offerings are in line with industry best practices and meet customer’s needs.

Preferred Qualification and Experience

University degree from a recognised institution
Over 5 years of exeprience in Insurance distribution and/or Broking

Knowledge/Technical Skills/Expertise

Understanding of the basic principles of insurance including good faith, insurable interest, indemnity, contribution, subrogation and proximate cause
Knowledge and understanding of the range of insurance products and services available in the market and how that can be used to meet clients needs.
Knowledge and understanding of the information gathering process, the factors that affect the accepting and underwriting of risks and how these are applied on a day-to-day basis.

PLEASE NOTE: All our recruitment and selection processes comply with applicable local laws and regulations. We will never ask for money or any form of payment as part of our recruitment process. If you experience this, please contact our Fraudline on +27 800222050 or forward to TransactionFraudOpsSA@standardbank.co.za

TO APPLY CLICK HERE

Warning: Any Job Vacancy Requesting Payment is a Scam