Job description
Job Title BSS Support Engineer
Job Family Services – NW Operations
Job Specialty Telecommunications
General purpose
To assist in managing customer projects; practice project management tasks.
Main Responsibility Area
Assists in project management tasks. Plans and manages execution of part of the project or sub project. Ensures that all project milestones are met in own responsibility area by using global processes, tools and interfaces.
Individual portfolio
Typically 1-2 years relevant experience, fully competent. Uses functionally specific knowledge.
Environment
Performs day-to-day activates to meet departmental/project objectives. Requires immoderate supervision. Applies commonly recognized concepts within their field of expertise. Shares knowledge with less experienced peers or have high collegial interaction. Raises innovative ideas.
Scope
Individual Contributor¤ Variety of complex tasks within area of responsibility, Demonstrates initiative & contributes to problem solving. Acts with independence and discretion in routine matters. Makes decisions that affect own work. ¤ Managerial/Supervisory¤ May act as Team Leader or Project Leader with some direct supervisory responsibilities in addition to own work assignments. Variety of complex tasks within area of responsibility. Demonstrates initiative & contributes to problem solving. Acts with independence and discretion in routine matters. Makes decisions that affect own work.
Impact
Impact is short-term and departmental/project in scope. Accountable for quality, accuracy and efficiency. Actions and errors can have functional area impact.
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Essential Knowledge
- Knowledge and experience on Ericsson 2G and Huawei both GSM and UMTS with minimum of 1-2 years experience on Optimization, O&M support, configurations and troubleshooting.
- Experience on Ericsson core on Optimization, O&M support, configurations and troubleshooting.
Competencies
- Business awareness
- Analytical skills and problem solving skills
- Excellent planning skills
- High personal standard and goal oriented
- Excellent interpersonal skills
- Excellent and effective communications skills, both orally and in writing
Qualifications
- 1-2 Years with University Degree in Telecommunications, Electrical Engineering or Electronics science
- Able to operate in performance driven organization
Job
NW Operations & Maintenance
Primary Location
Middle East & Africa-Tanzania, United Republic of-Tanzania, United Republic of-Dar es Salaam
Schedule
Full-time
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