INSURANCE, Dar es salaam, Tanzania
The Head of Sales- Life Insurance will play a very important role in the success of the company. The ideal individual will be able to eloquently implement sales strategies to a team, while communicating effectively with clients, support staff, and executives. This candidate MUST have previous Life Insurance Sales and management experience.
Job Description
Lead a team or multiple teams of Life Insurance Sales Agents and be responsible for delivering daily, monthly and yearly sales objectives. Deliver on key metrics (Target Sales, Conversion, Service Level) as outlined in program contracts.
Supervise and develop the Sales Team including training, evaluating performance, disciplinary action, goal setting and compliance
Execute sound call center operational practices; including attendance adherence and vacation policies, coaching cadences, and company policies.
Participate in the planning and on-boarding of new agents for the annual enrollment period, coordinate classroom training, material development, and assessment testing.
Coach performance by using reporting tools, product knowledge, and sales strategies.
Identify areas of improvement and take appropriate steps to make improvements.
Drive compliance through script adherence and maintain a high quality work environment at all times.
Encourage and pursue organic business growth opportunities.
Serve as a product knowledge expert and provide tactical expertise to support overall client and company business strategy.
Handle confidential material, escalations, and sensitive information in a professional manner.
Interpret and analyze performance data to better coach and lead agents.
Responsible for efficiently and effectively driving sales and developing relationships with clients by understanding their goals and objectives
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