TSG Support Engineer Jobs at Nokia Tanzania

Job description

Job Title TSG Support Engineer

Job Family Services – NW Operations

Job Specialty Telecommunications

General purpose

To assist in managing customer projects; practice project management tasks.

Main Responsibility Area

Assists in project management tasks. Plans and manages execution of part of the project or sub project. Ensures that all project milestones are met in own responsibility area by using global processes, tools and interfaces.

Individual portfolio

Typically 1-2 years relevant experience, fully competent. Uses functionally specific knowledge.

Environment

Performs day-to-day activates to meet departmental/project objectives. Requires immoderate supervision. Applies commonly recognized concepts within their field of expertise. Shares knowledge with less experienced peers or have high collegial interaction. Raises innovative ideas.

Scope

Individual Contributor¤ Variety of complex tasks within area of responsibility, Demonstrates initiative & contributes to problem solving. Acts with independence and discretion in routine matters. Makes decisions that affect own work. ¤ Managerial/Supervisory¤ May act as Team Leader or Project Leader with some direct supervisory responsibilities in addition to own work assignments. Variety of complex tasks within area of responsibility. Demonstrates initiative & contributes to problem solving. Acts with independence and discretion in routine matters. Makes decisions that affect own work.

Impact

Impact is short-term and departmental/project in scope. Accountable for quality, accuracy and efficiency. Actions and errors can have functional area impact.

Essential Knowledge

Knowledge and experience on Huawei PS Core with minimum of 3 years experience on Optimization O&M support, configurations, troubleshooting.

Competencies

Experience on international Roaming, call tracing, roaming reports analysis, troubleshooting roaming faults and core signaling experience.

Business awareness
Analytical skills and problem solving skills
Excellent planning skills
High personal standard and goal oriented
Excellent interpersonal skills
Excellent and effective communications skills, both orally and in writing

Qualifications

4-6 Years with University Degree in Telecommunications, Electrical Engineering or Electronics science
Able to operate in performance driven organization

Job

NW Operations & Maintenance

Primary Location

Middle East & Africa-Tanzania, United Republic of-Tanzania, United Republic of-Dar es Salaam

Schedule