jobs Manager, Field Service Engineering at Rock well Collins

Job description

Requisition ID: 6809

We are currently searching for a Field Service Engineer, Manager to join our team in Dar Es Salaam, Tanzania.

Job Summary

Manages programs and program budgets for each bid to keep overhead down. Work through other leaders to ensure that customers are informed of preventative maintenance and calibration of equipment and systems. Ensure that other leaders provide user applications and engineering support and recommendations for new and existing equipment with regard to installation, upgrades and enhancement.

Job Responsibilities

• Limited responsibilities for workforce planning and organizational development initiatives: Talent Management, Performance Management, Change Management, Training.
• Work with the customer to inform them of preventative maintenance and calibration of equipment and systems.
• Identify and resolve equipment malfunctions, working with manufacturers and field representatives as necessary to procure replacement parts.
• Inform customer of how to adjust and replace defective or improperly functioning circuitry and electronics components.
• Maintain working knowledge of state-of-the-art tools or software by reading or attending conferences, workshops or other training.
• Provide user applications and engineering support and recommendations for new and existing equipment with regard to installation, upgrades and enhancement.
• Troubleshoot technical problems and issues, determines technical solution in accordance with product and customer specifications, and recommends actions to customers for coordinative product solution
• Interface with engineering and program manager to ensure that customer solutions are correct
• Provide recommendations back to the home office
• Support industries and tradeshows; provide company advocates during tradeshow.

Basic Qualifications

Bachelor's degree in appropriate discipline or in the absence of a degree six years of related experience

Rockwell Collins is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, gender, sexual orientation, gender identity, disability, or any other protected status.

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