Job at MOBISO Job Post Chief operations Officer Arusha Branch Deadline 9 April 2017

Mobisol is one of the world’s leading companies for Solar Home Systems with approximately 700 passionate employees, delivering a clean and affordable alternative to fossil fuels for low-income households (living without
access to reliable energy). Our dedicated product line combines solar energy with innovative mobile technology and accessible microfinancing. Having successfully installed more than 70,000 solar home systems in Tanzania and Rwanda, Mobisol is now moving into the business at a larger scale – thereby stimulating economic and social development in developing countries while simultaneously contributing to global environmental protection. Our commitment to quality, product innovation and sustainable development makes us a highly inspiring community to work with.

As COO you will drive all aspects of the operations strategy, planning and day-to-day management of our fast growing operations in Tanzania with around 350 employees. As one of the key players within the Mobisol management team, you will be responsible for:

Strategic planning and operational performance: Driving the success and efficiency of Operations through strategic planning and effective execution (incl. process development).

Leadership and High performing logistics network: Enabling business growth through maintaining an efficient logistics infrastructure, including stock management and countrywide distribution of stock.

Enabling growth: Participate in shaping the company’s growth strategy and contribute in rolling out the operations to a countrywide service coverage.

Technical services and customer satisfaction: Ensuring a great customer experience and high product quality through an excellent Service Network and perfectly reliable Technical Operations

Excellence through training: Ensuring Mobisol’s success through country-wide competitive contractor training programs provided by the in-house training institute “MAKIE”.

Operations Management: Leading by example through regular communication and reporting across all relevant departments and country-wide zones

Operations Excellence: Constantly improve the company’s efficiency and reduce operational waste through constant review and implementation of best practices (kaizen, 5S, 6Sigma, etc.)

Customer Satisfaction: Ensure highest level of Customer Satisfaction at all customer interfaces.

In addition, you will oversee the risk management and budget planning for the Operations departments, ensuring close alignment with the Mobisol Headquarters to enable controlled and healthy further growth.

Your Qualification

This challenging position requires a seasoned manager with proven business acumen and a strong track record in logistics or operational management, ideally in a rapidly growing industry. You should hold an academic degree in business administration or industrial engineering, have six or more years of working experience, and possess sound knowledge and experience in general management, business planning, and the development and execution of processes. Operational experiences in logistics or sales or service in a B2C context will be very much appreciated. As an individual, you pursue a systematic, structured and reliable way of working. In addition to your affinity to strategic business planning, you possess a hands-on approach as well as pronounced social competencies for teamwork and people management. You are target driven and dynamic, and you consider your work an important contribution to the development of the entire enterprise.

Your Perspective
This leadership position offers you the chance to build and shape a global player in the off-grid energy market with strong commitment to product-quality, design, user friendliness and environmental sustainability. You will be part of an outstanding international, highly motivated team of individuals who combine professional expertise with personal passion. In addition, you will receive an attractive benefit package with direct participation in the success of our company.

If you feel intrigued by this job opportunity, please send your application (letter of motivation, CV, references) with the subject line “COO Tanzania” tojobs@plugintheworld.com .

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