Jobs Mpya Tanzania at | G4S Security Tanzania Head of Cash Solution


Job description

Job Introduction:

  • Manage the provision of quality Cash Services Solutions (CSS), integrated with the other G4S services
  • Compliance with legislation, company policies, processes and procedures
  • Meeting risk needs and security considerations resulting in satisfied customers
  • Achievement of budgeted financial targets and business strategy
Role Responsibility:
1. Set strategic goals
  • Identify key industry trends and market trends
  • Identify long term priorities and ensure resourcing is adequate to achieve objectives
2. Ensure targeted financial performance
  • Achieve set Revenue Growth:
    • Organic Growth achieved against budget
    • Escalations achieved against budget
  • Gross Margin Improvement:
    • Direct Labour control / % improvement
    • Direct Other cost reduction / % improvement
    • Contract profitability against budget
    • Manage profitability of contracts with a focus on maintenance, sustainability, cost effectiveness and labour
    • PBITA improvement / budget achievement
  • Overhead cost control:
    • Overhead % compared with budget
    • Overhead cost reduction
    • Number of claims / claim value reduction
  • Manage cash flow :
    • DSO management
    • Debt increase beyond 60 days
    • Bad debt movement into 180 days
    • Capex spent vs. budget
  • Progress/ success of new business achieved vs. budget:
    • Large bid participation
    • Identification of new customers and business opportunities
3. Design Secure Solutions (integrated with other service lines)
  • Maintain and develop integrated solutions and services
  • Provision of a customized customer specific solution, based on risk assessment
4. Deliver customer service resulting in customer retention
  • Ensure that all required formal customer meeting are scheduled, attended and minutes of meetings are documented
  • Maintenance of positive customer relationships
  • Meet customer retention targets
  • Improve the current customer satisfaction ratings year on year
5. Ensure targeted/ contracted operational performance
  • Achieve targeted Quality Audit rating, correction plan in place and implemented
  • Conduct and oversee quality controls and inspections (including sub-contractors where applicable)
  • Manage the maintenance / project process flow and activities that has a direct/indirect impact on the outcome and success of contract
  • Implement of best practice obtained from other businesses within the Group or external
6. Ensure effective and efficient employee management
  • Employee turnover analysis, proper allocation of employees to work flow and job requirements
  • Set and agree objectives and performance standards with management team and ensure cascading through the organization as appropriate
  • Monitor performance and provide feedback
  • Cost effective utilization of billable hours
  • Employees’ training needs are identified and have good attendance of scheduled training interventions
  • Maintain good employee motivation levels
  • Ensure that performance assessments of all employees are conducted, and corrective action implemented where necessary
  • Ensure that all employees, as required by G4S’s code of conduct and disciplinary code, maintain acceptable standards of behaviour at work
  • Ensure all disciplinary actions are conducted in compliance with Company policies and procedures
  • Succession Planning in place, updated and practiced
  • Hold management team meetings
  • Accurately and frequently communicate with employees in department
  • Ensure maximum participation in Employee survey and action planning
  • Foster healthy Industrial Relations with relevant unions with regular contact and consultations
7. Ensure the Health and Safety of employees and customers
  • Demonstrate visible leadership in Health & Safety to attain the goal of zero harm
  • Lead in the design/ development/ review/ implementation and monitoring of the branch/region/national safety plans for each year
  • Lead in safety forums (meetings and safety talks)
  • Follow-up on all H&S activities assigned
  • Attend safety education and refresher programmes
  • Comply with safety policies and procedures at workplace
  • Distribute safety information as and when required
The Ideal Candidate:
Knowledge and Qualifications
  • Degree in Business Management or Operations Management
    • Finance related subjects compulsory
    • Service Delivery subjects compulsory
    • Post graduate degrees are advantageous
  • Tanzanian market knowledge
  • Tanzanian legislation
  • Cash Processing Center Management
  • Cash In Transit Management
  • Minimum of 8 years’ experience at Senior Management level
  • Minimum of 8 years’ experience in Cash Processing and Cash in Transit
Technical Skills
  • Financial Acumen
  • Conflict Management
  • Negotiation
  • Bidding and Tendering
  • Microsoft Word – Intermediate level
  • Microsoft Excel – Intermediate level (Advance level are advantageous)
  • Microsoft PowerPoint – Basic level
  • ERP system(s)
  • Google suite of products
We are committed to employing “Africans for Africa” which would give preference to local Tanzanian candidates.
Warning: Any Job Vacancy Requesting Payment is a Scam
Jobs Mpya Tanzania at | G4S Security Tanzania Head of Cash Solution Jobs Mpya Tanzania at | G4S Security Tanzania Head of Cash Solution Reviewed by jobs mpya on Wednesday, May 03, 2017 Rating: 5

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