ZOLA Business Inteligence Analyst

Job description

Do you want to impact global energy accessibility?

ZOLA Electric (formerly Off Grid Electric) is the leading clean energy technology brand in Africa. Through our distribution partners, ZOLA products bring light and power to homes, small businesses, and whole communities. Our products help people stay connected and expand opportunities for work and study. 

ZOLA is a scale-up that’s on track to light a million homes in Africa and around the world with clean, affordable solar energy. ZOLA Electric combines Silicon Valley technology with local expertise to offer African homes and businesses a long-term, integrated energy solution to an unreliable grid. For more information, visit www.zolaelectric.com.

Business Intelligence Analyst

As a member of our Data and Analytics team, the BI Analyst will build our infrastructure and backend capacity of our data visualization tool to enable the creation of insightful analysis and reports for Zola Electric. The BI Analyst will be responsible for the maintenance and improvement of our BI tool Looker, enabling and empowering our internal users to create their reports. Besides backend work in the BI tool, the BI Analyst will also perform ad hoc analysis in the Looker frontend, and create reports/dashboards for our internal & external users.

In terms of business reports, there will be a strong focus on analysis and reports related to our products. This includes hardware products (data & reports related to our communication from our hardware devices) and external facing software products.

Position

We need someone who is ambitious, ethical, hardworking and results-oriented. The position will report to the Data & BI Manager.

Key responsibilities include:

Build & maintain Zola’s reporting infrastructure

• Build Zola’s Looker instance, including creating new tables, joins dimensions and measures 
• Troubleshoot existing content in Looker 
• Develop improved Looker UI & act as administrator for the instance, setting security permissions
• Write, clean & optimise SQL queries and tables 
• Respond to alerts, refresh tables and troubleshoot issues 
• Learn new data sources that are integrated into our infrastructure

Looker Administration and UI development

• Perform ad hoc data analysis in support of business analytics requests
• QA new table infrastructure and ensure data integrity & consistency
• Follow processes in order to maintain the Looker UI
• Perform general Looker administration tasks (user creation, performance troubleshoot, UI updates, content maintenance,...)
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Building and maintaining of Zola’s Data Knowledge Base

• Build and manage OGE data support materials, including but not limited to: data dictionaries, Looker definitions, and other user documentation 
• Create and maintain articles on how to access and manipulate data 
• Provide training and explanation for stakeholders to enable them to use Looker as effectively as possible

Development of data dashboards 

• Develop data visualisations and reports in Looker based on stakeholder requirements 
• Respond to requests for change to existing dashboards and reports 
• Provide material and documentation that enable stakeholders to understand and interpret reports and dashboards
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Minimum Requirements

• A Bachelor’s degree in Computer Science or equivalent
• Understanding of business intelligence & data analytics
• SQL and database infrastructure knowledge
• Experience with Looker and Lookml, or any other data visualisation tool as a developer
• Proficiency in English

Added Advantage

• Previous experience within the renewable energy sector
• Previous experience setting up an analytics environment to external customers, including but not limited to privacy & data protection
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Personal Competencies:

• Customer-focused, flexible, and assertive
• Highly analytical mindset & detail-oriented
• Ambition to grow professionally and contribute to the development of ZOLA 
• Time management skills
• Self-motivated & Passionate
• Good communication skills
• Ethical team player who can work under pressure

Working Condition

• <5% of travel requiredClick here to Apply