Business Analyst IT at Vodacom Tanzania

Business Analyst IT - VDITB22

Role purpose:

Facilitate acquisition of business requirementsTranslation of business requirements into technical actionable itemsEnsure that the needed quality is delivered

Key accountabilities and decision ownership

Requirement acquisition and TranslationCollecting and documenting business requirements and translate them into Technical specifications.Engaging business users and process owners to come up with a solution as per the business requirementsDocumenting the user requirements document and ensure signoff with all stakeholders before sending it to the supplier.Ensuring the supplier understands all the requirements and our prerequisites if anySuppliers’ evaluation

Performing technical evaluation to ensure that all solutions proposals from the solutions providers matches our requirementsAnalysing the solution design and architecture to ensure it is cost efficient.Analysing all risks associated with choosing each supplierEnsuring that suppliers fully comply with all our security baseline standards.Business Process ModellingDocumenting and maintaining the Vodacom product catalogueBudget AdministrationFacilitating Budget approvals for PO issuance of projectsLogging budget transfersReporting Analysing and preparing IT and Billing group monthly availability reports. The reports consist of Systems availability reports, Services availability reports, M-Pesa bench mark report, Customer experience reports and Supplier’s performance reports.Demand Management AnalystBe the SPOC for Demand Management for IT.Manage the day to day operations of demand consisting of being present in all meetingsUpdate and maintain the demand management trackerUpdate and maintain the resource management trackerPrepare the demand management reports as and when required

Core competencies, knowledge and experience

Excellent analytical and logical reasoning skillsExcellent communication skillsStrong stakeholder management skillsAble to adapt to AgileAble to challenge the status quo

Must have technical/professional qualifications:

Degree in Computing or Telecommunication field.At least 2-4 years’ experience in Computing/ or Telecommunication fieldITIL Certification would be advantageous.Systems Analysis, Design, development and implementation & Business Communication Project Management knowledge would be advantageous Programming knowledgeDatabase Development & AdministrationFinancial administration knowledge would be advantageous

Job Type : Full-time
Employment Type : Permanent
Closing Date : 10-Oct-18, 11:59:00 PM

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